Delivery Information

Shipment Options:
topzorbing.com online shop readily serves customers from all over the world. Therefore, we work with the biggest international delivery companies such as DHL and Fedex. ( Less than 100KG suggestion )
    
For the special inflatable products in hundreds of kilograms (more than 100kg ) , we propose sea shipment, slower but more economical. Please contact us via email: sales@topzorbing.com


Delivery Time:
In-stock orders are shipped within maximum 2 working days after the payments are entered to our account. Nornal order need 5-7 days to arrange the production line. We ship from Monday till Friday. Orders submitted on Saturdays, Sundays and certain enounced holidays will be processed the next working day.
The average delivery time is two or three weeks depending on delivery company and destination address.

Shipment Cost:
They are calculated due to the order amount. 
How to Minimize the Number of Shipments:
If items you have ordered are available from several stocks, please, do not hesitate to contact our sales managers. We will do our best to group the ordered items into the fewest shipments possible. Depending on the availability of the items you're purchasing, you might have to wait a bit longer for your order to ship, but you'll save money on shipping.

Tracking Your Package:
As soon as your order is paid, topzorbing will ship the ordered items to you by means of the delivery company you've selected. Our manager will send you an e-mail with the tracking or delivery confirmation number of your package, enabling you to track the parcel all its way to you. The logged customer can track the package directly from hisher account page on topzorbing.com. For this purpose you should enter Order History section and click on delivery confirmation number of the shipped package in question. Alternatively you can track your package directly from the website of the respective delivery company*.
* This option may not be supported by all delivery companies.
If you would like to check whether your order has been already shipped, please use Invoice Tracking service on your account page.**
** Please note that a buyer may track the delivery at least in 1-2 days after obtaining the tracking number. This happens due to package registration policy adopted by delivery companies and should not make customers worried about their orders.

Special Warning:
Customer's postal address serves the main requisite for order processing. Therefore, please, be very careful while writing down your shipping address and zip code. As soon as you noticed any mistake in the address, please inform our manager immediately.

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